Sonepco Federal Credit Union
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Online Policies

Notices Terms and Conditions Privacy Notice USA Patriot Act

Sonepco Federal Credit Union is committed to protecting the privacy of our members.  In general, you can visit us on the World Wide Web without disclosing to us who you are or revealing any information about yourself.  There are several areas, however, that will collect certain information about you and we want you to know how we handle that information.

If you visit our website, Sonepco Federal Credit Union collects and stores information on the domain you use to access our website, the Internet address of the site from which you linked directly to the site, and the date and time of your visit.  This information is used to measure the number of visitors to the various pages on our site to better serve our membership.

If you send an e-mail, Sonepco Federal Credit Union collects and stores personally-identifying information in order to process your e-mail, form or application.  This information is not sold to any third parties.  Due to the volume of e-mail activity, these messages are deleted after they are answered or completed.

If you visit a secure site, such as home banking, you will be asked for personal identification numbers which will give you access to the member only section of our website.  This information enables Sonepco Federal Credit Union to regulate entry to the member only portions of our website and to measure member usage.  Any identifying information gathered is not sold to third parties.

If you link to another site from any of our pages, you are leaving our site pages, and we cannot be held responsible for any information that may be gathered at a linked site.   We make every effort however, to ensure that all linked sites follow similar privacy policies as ours to offer you maximum security and privacy.

Internet Privacy Policy

Sonepco Federal Credit Union is committed to protecting the privacy of our members. In general, you can visit us on the World Wide Web without disclosing to us who you are or revealing any information about yourself. There are several areas, however, that will collect certain information about you and we want you to know how we handle that information.

If you visit our web-site, Sonepco Federal Credit Union collects and stores information on the domain you use to access our web-site, the Internet address of the site from which you linked directly to the site, and the date and time of your visit. This information is used to measure the number of visitors to the various pages on our site to better serve our membership.

If you send an e-mail, Sonepco Federal Credit Union collects and stores personally-identifying information in order to process your e-mail, form or application. This information is not made available to any third parties. Due to the volume of e-mail activity, these messages are deleted after they are answered or completed.

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Sonepco Federal Credit Union Privacy Notice

Sonepco Federal Credit Union, your ember owned financial institution, is committed to providing you financial products and services to meet your needs and reach your financial goals.  We are equally committed to protecting our members' privacy.  You can be confident that your financial privacy is a priority of this credit union.  We are required by law to give you this privacy notice to explain how collect, use and safeguard your personal financial information.  If you have any questions, please contact a member service representative at (702) 871-0977.

Information We Collect and Disclose About You:
 
We collect nonpublic personal information about you from the following sources:
  • Information we receive from you on applications and other forms;
  • Information about your transactions with us or others;
  • Information we receive from a consumer reporting agency;
  • Information obtained when verifying the information you provide on an application or other forms.  This may be obtained from your current or past employers, or from other institutions where you conduct financial transactions.
We may disclose all the information we collect, as described previously and as permitted by law, to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements.  To protect our members' privacy, we only work with companies that agree to maintain strong confidentiality protections and limit the use of information we provide.  We do not permit these companies to sell the member information we provide to other third parties.
 
In order to conduct the business of the credit union, we may also disclose nonpublic personal information about you under other circumstances as permitted or required by law.  These disclosures typically include information to process transactions on your behalf, conduct the operations of our credit union, follow your instructions as you authorize, or protect the security of our financial records.
 
If you terminate your membership with Sonepco Federal Credit Union, we will not share information we have collected about you, except as permitted or required by law.

How We Protect Your Information
 
We restrict access to nonpublic personal information about you to those employees who have a specific business purpose in utilizing your data.  Our employees are trained in the importance of maintaining confidentiality and member privacy.  We maintain physical, electronic, and procedural safeguards that comply with federal regulations and leading industry practices to safeguard your nonpublic personal information.

What You Can Do to Help Protect Your Privacy
 
Sonepco Federal Credit Union is committed to protecting the privacy of its members.  Members can help by following these simple guidelines:
  • Protect your account numbers, card numbers, PINs (personal identification numbers) and passwords.  Never keep you PIN with your debit or credit card which can provide free access to your accounts if your card is lost or stolen.
  • Use caution when disclosing your account numbers, social security numbers, etc. to other persons.  If someone calls you, explains the call is on behalf of the credit union and asks for your account number, you should beware.  Official credit union staff will have access to your information and will not need to ask for it.
  • Keep your information with us current.  It is important that we have current information on how to reach you.  If we detect potentially fraudulent or unauthorized activity or use of an account, we will attempt to contact you immediately.  If your address or phone number changes, please let us know.
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If you have questions concerning this notice, please do not hesitate to call us - we are here to serve you.

You Can Help Us in the War on Terror

The USA Patriot Act requires credit unions to take extra security precautions to help the government fight the funding of terrorism and money laundering activities. Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. These new procedures are designed to prevent crimes, such as identity theft and account fraud that terrorists commit to finance their operations against the U.S. and its citizens.

Your Understanding and Cooperation Are Appreciated.

When an account is opened or changed, you will be asked for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver’s license or other identifying government issued documents. The definition of an account covers a broad range of regular financial transactions such as deposit, transaction, asset, or credit accounts or other extension of credit. The required verification may be inconvenient for some but a strong deterrent for terrorists and other criminals.

You can rest assured that we that we will only request the information required by the law…and that we will use the information only for purposes of complying with the law.  Your privacy is our tom concern, and we will respect and protect it as always, consistent with the law’s requirements.

Thanks for your understanding and help in this critical effort. The war on terrorism will be fought on many fronts, and this one of them.

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